Frequently asked questions

What to do if my pool is green?

If your pool is green, you may have to drain the water and get a chlorine bath but you may be able to turn it around. Bring in a water sample for us to test your water here in the store and if your total dissolved solids (TDS) are not high, we can turn your pool around with some balancing chemicals. We offer unlimited water sample analysis in the store.

Why isn't my vac moving around?

When a pool cleaner isn't moving, it is most likely a clogged pump basket or dirty filter to blame. It could also be the vac needs to be checked and/or you need new hoses. We inspect pool cleaners in the store and we fix them for free, you only pay for parts.